Rosslyn BID Staff

A small but dynamic team, the Rosslyn Business Improvement District (BID) staff members are agile and creative in their tireless pursuit of making Rosslyn great for those who live, work, and play in the neighborhood.

Learn more about Rosslyn BID programming here.

Mary-Claire Burick, President

Mary-Claire Burick is a dynamic and strategic leader whose focus is on improving communications, building engagement and leading change. She develops realistic strategies, and ensures that all stakeholders have the skills, resources and opportunities to achieve their collective goals.

As President of the Rosslyn BID, Mary-Claire and staff work with businesses, residents and Arlington County government to ensure that Rosslyn flourishes as one of the world’s most successful urban centers. Previously, Mary-Claire was President of MC Strategy, a consulting firm helping leaders build healthy and effective organizations. Prior, she was Vice President of Operations for Allbritton Communications, managing ABC-7, NewsChannel 8 and POLITICO. Earlier in her career, she helped launch the Fox News Channel, where she served as Operations Manager.

She was named one of Washington Business Journal’s Women Who Mean Business, Arlington County’s Women of Vision, and a 2015 recipient of Smart CEO’s Brava! Award. Mary-Claire has a certificate in Organizational Consulting and Change Leadership from Georgetown University and a BA in Communications from the University of Delaware.

Santya Lanman, Vice President, Operations and Finance

Email Santya

Santya is Vice President, Operations and Finance for the BID. In her role, she has responsibility and oversight of financial management as well as internal policies and controls. She also serves as deputy to the President, helping to shape the strategic direction of the BID and manage staff resources.

Prior to the BID, she was Director, Strategic Planning and Analysis for Exelon Communications, a subsidiary of Exelon Corporation. She received her MBA from the University of Washington, Seattle and BA from the University of California, Berkeley.

Justin Bensan, Social Communications Specialist

Email Justin

Justin Bensan is the Social Communications Specialist for the Rosslyn BID. His expertise is centered around social media: content creation, audience engagement and strategy. Through innovative means, Justin hopes to establish @RosslynVA as a fun and engaging social media brand while bringing value to the BID's stakeholders.

Justin started his career in place marketing as the main voice behind @NotifyBoston, the then-official Twitter handle for the City of Boston, while working at the Mayor's Office. He then did communications work for the Massachusetts Office of Consumer Affairs and Business Regulation and for Smart Growth America. Immediately prior to arriving at the Rosslyn BID, Justin worked at the Golden Triangle BID, surveying streetscape amenities and executing their public summer events series just blocks away from the White House.

Originally from Los Angeles, Justin graduated with a BA in Political Science and an Urban Affairs minor from Northeastern University. When he's not taking a picture from a plane, train, bike, or automobile, Justin is eating his way through the newest place he's discovered.


Michelle Tierney, Development Director

Email Michelle

Michelle Tierney is Director of Development at the BID. Michelle's role focuses on building relationships with the business community in Rosslyn, as well as providing resources and information to the greater real estate community. She serves as the main point of contact for real estate professionals, the brokerage community and existing office tenants in Rosslyn.

Highlights of her past positions include working as Member Services Manager for the Golden Triangle Business Improvement District in downtown Washington, DC. Michelle also served as an Associate with AECOM: Economic Research Associates. At AECOM, she performed demographic and market analyses, as well as created revitalization strategies for downtown districts. When not at work, Michelle can frequently be found enjoying one of Northern Virginia’s great parks with her husband and three children.

Sophie Barral, Events Director

Email Sophie

Sophie Barral is the Events Director at the Rosslyn BID. She creates, plans, and manages our annual Events Calendar, including fitness series, concerts, Rosslyn Cinema, Jazz Fest, and the annual Holiday Market. Sophie is also the lead contact if you need additional support for your event in Rosslyn, or if you are looking for an event space.

Prior to her work at the Rosslyn BID, Sophie was working in the international development field, implementing events and programs in various countries in partnership with international organizations and corporations, and governments. She earned a master’s degree in Political Science and International Relations from Sciences Po Bordeaux, in France.

Event Submission Form


Douglas Plowman, Urban Planning and Design Manager

Email Douglas

Douglas Plowman is Urban Planning and Design Manager at the Rosslyn BID. He oversees the BID’s planning functions, which include site plan and development review, staffing the Urban Design Committee, and advising the BID leadership on the key components of public space planning and design. In his role, Douglas collaborates with Arlington County and other stakeholders on current initiatives, including transportation and placemaking improvements.

Prior to joining the BID, Doug was an Associate for RCLCO Real Estate Advisors, where he researched market trends and economic feasibility, offering recommendations on a range of real estate product types, including multifamily developments, mixed-use properties and urban recreational trails. He also has worked in the Planning Department of the City of Ypsilanti, MI, where, among other tasks, he helped with citywide mapping efforts and worked on a bike share feasibility study for local college students and faculty. Prior to this, he worked for E. ON Climate and Renewables North America, a renewable energy firm specializing in wind energy.

Douglas earned his master’s degree in Urban Planning from the University of Michigan and his bachelor’s degree in Human Geography from Swansea University, United Kingdom. He is an active member of the American Planning Association. In his spare time, he enjoys cycling, and is a member of District Velocity Racing, a Washington-based bicycle racing team. 

Victor Carcamo, Operations Director

Email Victor

Victor Carcamo is the Operations Director for the BID. He oversees the BID’s Ambassador Program, Brickman’s landscaping services, A-SPAN’s outreach program, and transportation and safety programs. He also serves as the main point of contact for property owners and managers as well as the BID liaison for residents. 

Victor has more than twelve years’ experience in customer service and management in Southern California and Northern Virginia. Previously, he worked as an Operations Manager for Block by Block and managed the daily work of the BID’s Ambassadors, who welcome people to Rosslyn by keeping the streets clean and helping people find their way, whether they are going to an event, looking for parking or seeking restaurant recommendations.

Victor attended California State University in Los Angeles where he studied physical education on a soccer scholarship. He is also a personal trainer and has lead the BID’s popular boot camp exercise classes in Gateway Park for the last two years. He is bilingual in English and Spanish. When Victor is not at work you can find him at Gold’s gym lifting weights, playing soccer, or looking for a new place to eat tacos!

Emma Dalton, Business Engagement Manager

Email Emma

Emma Dalton is the Business Engagement Manager at the BID. She focuses on building relationships, creating connections and serving as the main point of contact for new and existing businesses and employees. Emma’s ultimate goal is to work closely with companies to understand their needs and creatively meet expectations to drive satisfaction within Rosslyn.

Emma’s background is in community engagement, experiential marketing and relationship development. Coming from Under Armour, she has a passion for creating community events centered around fitness and nutrition. In her spare time, you will find Emma teaching at BodybyGinny’s Outdoor Bootcamp Classes or testing new recipes in the kitchen!

PJ Sagan, Administrative Assistant

Email PJ

PJ Sagan is the Administrative Assistant for the Rosslyn BID. A wearer of many hats, PJ supports the BID office and staff in a variety of roles. His main goal is to make sure everyone at the BID is able to work efficiently, and he strives to assist in that way however he can.

While his primary experience is in graphic design, P. considers himself a generalist. He has held diverse roles in the past, including working in costuming at Walt Disney World in Orlando; doing technician and IT work for Andretti Indoor Karting and Games in Atlanta; and doing design and branding for small businesses with theSisterGeek Consulting.

PJ hails from Georgia, and is a self-proclaimed geek extraordinaire. When he isn’t at the BID, you can find him at the premiere of the most recent superhero movie, or at any local place that sells comic books, video games or board games. His favorite pastimes are playing Dungeons and Dragons and video-gaming with friends.